• Hard Reset / Factory Reset / Master Reset: Delete all customer data (phone book, downloads, accounts, etc.) remove all installed apps and restore the phone to its factory state.
Microsoft Lumia 535 – Factory Reset, Screen Lock Removal
• This will help you if you forgot your Screen Password Lock, PIN or if you have a problem with the OS or installed app.
Switch off the phone.
Press and hold the Volume Down button and connect your charger. When you see an exclamation mark release the button.
Now press the keys in this sequence:
The phone will reset and reboots.
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